Identification and contact data:
When you fill out a contact form via our site, we collect certain contact and identification data (such as your surname, first name, e-mail, IP address, etc.). These data are essential to the processing of your requests and are strictly used for this purpose.
Technical data provided via cookies:
Users of this site are informed that, when accessing this site, information may be temporarily stored in memory or on their hard drive in order to facilitate navigation on the site. Users of this site acknowledge having been informed of this practice and the means at their disposal to oppose it. Visit the manage cookies page.
The data is only kept for strictly necessary periods.
Identification and contact data: 3 years from your last request
Cookies: 13 months maximum from their deposit on your computer or terminal.
GROUPE WE is particularly vigilant about the security of your data, and to this end devotes significant human and technical resources to ensure its protection. In a non-exhaustive manner, here are some concrete examples of security measures implemented: Automated protection systems against cyberattacks The site's computer code is security-oriented and is subject to regular review. Automated tools periodically perform security tests.
GROUPE WE policy is very clear on this subject: only the relevant internal departments have access to your data and this within the strict framework of the processing operations described in this charter. GROUPE WE does not transfer any data to third-party companies for any reason other than that of subcontracting some of its services. In this context, GROUPE WE imperatively ensures that it only works with trusted companies and secures its relations with these companies.
Specific case for transfers outside the EU
GROUPE WE policy is not to transfer data outside the European Union.
Cn accordance with the provisions of Regulation No. 2016/679, known as the General Data Protection Regulation (GDPR), you have the following rights over your data and in order to ensure that GROUPE WE respects its commitments. Right of access: You have the option of asking us to find out what data GROUPE WE has about you. Right of correction and deletion: You have the possibility to correct the data concerning you and to request its deletion Right of opposition: You have the possibility of opposing GROUPE WE carrying out a certain number of processing operations. Right to portability: You have the possibility of asking GROUPE WE to send you the data concerning you in an electronic format (csv file). However, it is recalled that the exercise of these rights is not absolute, and may be limited for reasons of legitimate interest (customer disputes) or legal reasons.
How can I exercise my rights?
You can send your requests to GROUPE WE customer service via the following e-mail address: contact@groupe-we.com
What to do in case of dispute?
If you are not satisfied with a response to one of these rights, or in the event of a dispute about the use of the data that is made of your data, you have the possibility of sending your requests to the CNIL at the following address https://www.cnil.fr/fr/plaintes
